This is general information, not clinical advice, and it is no substitute for talking to a practitioner about your own situation.
Requests can come from the person who needs care, a family member, a clinician, or a community organization acting with the person's consent.
What we ask for
What kind of care you are seeking, where you are located, the barrier you are facing (no insurance, a high deductible, no local provider), and how to reach you safely.
We do not ask for detailed clinical history in the request form. That conversation belongs with a clinician.
How requests are reviewed
We review financial and access barriers, service need, location, program requirements, provider availability, and current funding. More complex requests, particularly evaluations, take longer.
What approval means
Approval means we will help pay for specific approved services or medications, and we will tell you the limits in writing before care begins.
Submitting a request does not guarantee approval, payment, provider availability, or a particular outcome. If we cannot help, we say so and point you elsewhere.
Learn about help with therapy costs, mental health medication assistance, how to request support, or professional referral requirements.
Dates and external program details should be reconfirmed before relying on them.
Need to talk to someone instead? Get mental health support.